Privacy Policy

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1. Introduction

Welcome to The Oriental Rugs. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.

2. Information We Collect

We collect information to provide better services to our customers. The types of information we may collect include:

• Personal Information: Name, address, email address, phone number, payment details, and other information you provide when making a purchase or contacting us.
• Browsing Information: Information about your interactions with our website, including IP address, browser type, operating system, and pages viewed.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping and handling, and to communicate with you about your order.
• Customer Service: To provide customer support, respond to inquiries, and address any issues or concerns.
• Marketing: To send promotional materials, newsletters, and other communications that may be of interest to you. You may opt-out of receiving marketing communications at any time.
• Website Improvement: To analyze and improve our website, products, and services, and to understand customer preferences.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and IT support.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal request, or to protect the rights, property, and safety of The Oriental Rugs, our customers, or others.

5. Security of Your Information

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze website usage, and deliver personalized content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our website.

7. Your Rights

You have the right to:

• Access Your Information: Request a copy of the personal information we hold about you.
• Correct Your Information: Update or correct your personal information if it is inaccurate or incomplete.
• Delete Your Information: Request the deletion of your personal information under certain circumstances.
• Opt-Out: Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us at info@theorientalrugs.co.uk.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Oriental Rugs
49-51 Jeune Street, Oxford, OX4 1BN, United Kingdom
info@theorientalrugs.co.uk

Thank you for trusting The Oriental Rugs with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable shopping experience.